CONTACT CENTRE QUALITY ASSURANCE jobs in SOUTHAMPTON, United Kingdom

responsibilities. As Service Centre Manager you will have operational responsibility for all areas and aspects of a busy Service... Centre in driving the business forward to ensure targets and the highest possible standards of customer satisfaction...

arrangements. The Role As a Contact Centre Sales Advisor, you will be the point of contact for sales enquiries and a trusted... with CCO monthly targets Meet or exceed efficiency KPIs, quality metrics & customer satisfaction goals Recognise...

arrangements. The Role As a Contact Centre Sales Advisor, you will be the point of contact for sales enquiries and a trusted... with CCO monthly targets Meet or exceed efficiency KPIs, quality metrics & customer satisfaction goals Recognise...

; to maintain regular contact with service centre. Carry out on site equipment installation to acceptable standards... recommendations for improvements as necessary. To adhere to company policy of quality service standards To perform other related...

meaningful. Everything we do at Mencap keeps the people we support at the centre of what we do. To find out a bit... life cover for a nominated beneficiary under our life assurance scheme Loans for debt consolidation, bikes, computers...

you will provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include... leave. Life assurance. A discount scheme which includes savings with retail stores and online purchases. Access...

and nature conservation. The ability to write concise, high quality, technical reports (including Preliminary Ecological... to use their skills and where they have the opportunity to progress and become fulfilled. We want to attract and retain quality people so...

test solutions, has the largest active assurance deployment and delivers unmatched insights into subscriber experience... our ability to deliver a high-quality solution and minimize potential problems or issues in service delivery or invoicing. Maintain...

, workflows and service to our customers. Coordinating with key stakeholders and senior management. Conducting Quality assurance... business. Drive continuous improvement ethos within the contact centre and the business. Actively improve processes...

stakeholders and senior management. Conducting Quality assurance for the team. Preparing and distributing reports to the wider... contact centre and the business. Actively improve processes, workflows and service to our customers. Coordinating with key...