of customer service. The Role - Customer Service Agent As a Customer Service Agent, you'll be taking inbound calls.... Our 24/7 Contact Centre takes hundreds of thousands of calls each year, providing our customers with help when it...
Pinnacle Groupto manage the running of their multi-client customer service centre. As the Contact Centre Team Manager, you will be responsible... for overseeing the service provided across multiple customer contact channels and activities. Role Profile The Contact Centre...
Merjesuccessful candidate will be tasked with resolving complex customer issues, first point of contact for Connect agent enquires, incidents... and escalations from Agents and Clients. Resolve customer & agent issues and questions in a timely and professional manner. Act...
Pinnacle Groupsuccessful candidate will be tasked with resolving complex customer issues, first point of contact for Connect agent enquires, incidents... and escalations from Agents and Clients. Resolve customer & agent issues and questions in a timely and professional manner. Act...
Pinnacle Group