COMPLEX CASE COMPLAINTS OFFICER jobs in UNITED KINGDOM, United Kingdom

An opportunity has arisen in the Children's Complaints and Customer Care Team for a complex case officer... on a regular basis. You will join an experienced Complaints and Customer Care Team and be responsible for receiving feedback...

The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely.... To support customers through the final stages of the internal complaints journey,… The Senior Complaints Officer is dedicated...

Job Description Job Title - Complaints Officer Location - Eastleigh Contract - Permanent Hours - 37 Role... of Excellence as a Complaints Officer. This pivotal role is dedicated to resolving customer complaints both orally and in writing...

and personal development Experience: Demonstrable experience of managing complex housing complaints Experience... of investigating complaints and providing written reports and responses to complex complaints. Experience of working within social...

investigations into complaints received and reach an outcome based on the merits of each case. Communicate your findings and outcome..., Word and Excel. Ability to analyse complex complaints and customer feedback issues and evidence findings. Working hours...

, responding to complaints when appropriate and coordinating responses for complex, multi-service complaints..., system queries or complex cases. If you have a passion for Case Management work, an aptitude to do casework...

and to embed that knowledge within the team for the benefit of our customers. To attend case conferences, complex case panels...Overview The Housing Team is looking for a Senior Choice Based Lettings Officer who will play a key role in coaching...

/resolving complaints or complex customer service queries is desirable. Proficient in Microsoft Word, Excel, and Visio. Aptitude...Customer Advocacy Officer – £28,962.57 per annum – Stafford (Hybrid) The Role Are you experienced in customer...

of Finance or Chief Financial Officer to keep them apprised of all fraud prevention work, current risk levels, and progress... referrals - receiving complaints from general staff, managers or HR relating to fraud, bribery or corruption. Working closely...

of contact with tenants and leaseholders by receiving and acting upon tenants and leaseholders' complaints and enquires. Carries out... of contact, is required to be highly conversant and comply with relevant legislation and case law, imparting the information to tenants, residents...