COMPLAINTS SERVICE MANAGER jobs in SUTTON COLDFIELD WEST MIDLANDS, United Kingdom

to the Service Delivery Manager to be addressed across SCGP. Key duties and responsibilities include: Complaints Management...Sutton Coldfield Group Practice is on a transformation journey. Our goal is to significantly improve the service...

addition, to identify trends and issues from complaints and ensure that these are fed back to the Service Delivery Manager...https://candidates.erecruitsmart.co.uk/5066-complaints-handler/service-delivery/sutton-coldfield/job 2024-03-22 16:08...

for customers, where possible by telephone, email or face to face. Escalate complaints to the relevant manager in a timely manner... face to face, by telephone or via written communication, maintaining customer service excellence at all times. The...