COMPLAINTS MANAGER INSURANCE jobs in MANCHESTER, United Kingdom

complaints tracker. Building Operations: To support The Community Manager with the daily operations on site. To work in... team as an Assistant Community Manager on a 3 month fixed term basis, supporting our incredible communities in Media City...

Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the..., development and coaching, allocating workloads, acting as an escalation point for complaints, and file /audit checking to ensure...

Administrator - with a difference' is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the..., development and coaching, allocating workloads, acting as an escalation point for complaints, and file /audit checking to ensure...

. Optimise the customer experience (improve customer satisfaction & reduce complaints), drive down customer & claims lifecycle... of contracts - desirable Knowledge of insurance principles – desirable Excellent interpersonal communication skills Analytical...

to customer queries. Met service level agreements for processes as specified by the Savings Manager. Liaise with the wider... providing insight for process improvements. Ensure all retail processes are completed efficiently and accurately. Complaints...

enquiries, complaints and requests for advice as and when necessary to support the SEBL brand; Identify trends in customer... issues, alerting line manager with proposals for improvement; Respond to incoming telephone calls, identifying...

), and you will be joining a community of over 200 GP’s delivering services and treatments to everyone – not just those with health insurance... as required · Engaging in incident reporting and investigations · Supporting Remote Team Manager and Remote Lead Physician in management...

As an Operational Support Adviser, you will contribute to the provision of a high-quality service to Bupa Health Clinics & UK Insurance... and other external regulators. To continually work with peers and team manager to analyse existing working practises, to identify ways...

+ Bonus Opportunities Benefits 100% health insurance for individuals including dental, vision, long and short-term... their decisions. Resolve customer complaints or issues by investigating the problem, identifying the best course of action...

unsupervised self-managing call / case referrals, take on clinical responsibility and manage escalations, complaints, onward... referrals to third parties, business continuity and make decisions in the absence of a manager out of hours...

Analyse monthly KPI and Financial results with BU Manager initiate corrective actions where performance is not aligned..., assessment and feedback Drive NPS and Investigate, establish root causes and implement corrective actions following complaints...

. Management of errors and complaints to ensure they are handled effectively and in accordance with agreed process. Supervise..., train, coach and mentor staff. Assist team members as required and provide support to CSD Team Manager Check and authorise...

and timely response to customer queries. Meet service level agreements for processes as specified by the Savings Manager... and accurately. Complaints to be dealt with effectively by following internal processes. What we are looking for as the role...

Job title: Receptionist/Customer Service Advisor Department: Activate Accident Repair Reports to: Office Manager... and issue invoices. Supporting with handling complaints in line with Company policy. Adhere to all company policies...

of errors and complaints to ensure they are handled effectively and in accordance with agreed process. Supervise, train, coach... and mentor staff. Assist team members as required and provide support to CSD Team Manager Check and authorise...

Ecclesiastical Insurance, who are proudly part of Benefact Group, are looking for a Senior Underwriter to join our Manchester office... risks to the business Identify complaints, act upon them and resolve in line with company policy. Conduct audits...