COMPLAINTS AND CUSTOMER SERVICE jobs in LONDON, United Kingdom

of any complaints that could be potential risks to overall customer service, regulatory compliance, or reputation. Track... Housing Ombudsman Service. Other duties will be: Oversee the management and effective recording of complaints on the...

successful Customer Complaints Officer: Knowledge of Financial Ombudsman Service standards, FCA policies and laws referring to Consumer...https://www.montpellier.uk.com/job-search/2110-customer-complaints-officer-mortgage-lending/banking/all-of-london...

service to satisfy our customer's needs. Provide informal advice and assistance to customers on complaints, aiming..., you will be instrumental in delivering a first-class customer experience by effectively managing our complaints and insight function. Key...

- The Complaints role is pivotal to the success of delivering a first-class customer experience. This role is central to the... and embraces continuous service improvement. As Complaints Officer you will: The responsibility for the Repairs Service...

Complaints Team Manager or Complaints and Service Improvement Manager. Recommend resolutions to complaints, feedback requests...Job Description Job Title: Complaints Officer Work Pattern: 36 Hours a week Contract: April 2024 Location...

. Ultimately there should be a focus on resolving complaints fairly and providing a high-level customer experience.... More about the role Responsibilities will also include: Provide excellent customer service when interacting with complainants...

will be investigating complex complaints, ensuring timely resolutions, and maintaining exceptional customer service standards... about providing excellent customer service and resolving issues? Our client, a leading organisation in the Insurance industries...

: Proven experience in delivering customer service, particularly in handling complaints and resolving issues effectively... service. Collaborate with internal teams to resolve complaints effectively and efficiently. Maintain accurate records...

for Complaints Officers to join our specialist team within Business Support Services and promote best practice in complaints handling... across the council proactively working with our citizens and services to identify learning from complaints to improve the...

for improvements with a focus on adding value, and improving quality and customer service Ensuring complaints are managed in line... Manager to join our exciting new complaints service. The Complaints Manager role is to ensure compliance with policies...

for Complaints Officers to join our specialist team within Business Support Services and promote best practice in complaints handling... across the council proactively working with our citizens and services to identify learning from complaints to improve the...

for Complaints Officers to join our specialist team within Business Support Services and promote best practice in complaints handling... across the council proactively working with our citizens and services to identify learning from complaints to improve the...

insights. Experience in customer analytics and insights that's led to service improvement. Excellent communication skills...The vacancy We have an exciting opportunity for an Insight & Reporting Analyst for our Contact Centre & Complaints...

. Experience in customer analytics and insights that’s led to service improvement. Excellent communication skills, both verbal...We have an exciting opportunity for an Insight & Reporting Analyst for our Contact Centre & Complaints department...

for both simple and complex tasks supporting improved customer outcomes. Complaints team looks to resolve all incoming complaints... at first point of contact through our Customer Service team where possible and where this isn't possible they will escalate...

, parks, and highways within the borough, you will spearhead our dedication to exceptional customer service. This pivotal role... we not only rigorously investigate and resolve complaints, but have systems in place for learning and service improvement. Acting as the...

, parks, and highways within the borough, you will spearhead our dedication to exceptional customer service. This pivotal role... we not only rigorously investigate and resolve complaints, but have systems in place for learning and service improvement. Acting as the...