COMPLAINTS AND CUSTOMER EXPERIENCE jobs in PORTSMOUTH, United Kingdom

Compliments, Complaints, Customer Portal, Customers Satisfaction and Customer Texting Service. Working in a contact centre..., are looking for a competent Customer Relations Office who can be responsible for the management of the Compliments, Complaints, Customer Portal...

to resolve the complaint in a timely manner for the Customer. To analyse data and measures to monitor performance of Complaints... and Compliments that identify areas for improvement. The ideal Complaints Handler will have / be: Will have previous experience...

as a complaint handler. Have specialised in managing end to end complaints. Will have good customer service skills and experience... for supporting a busy Customer Service / call centre team and will take full ownership of customer complaints from start...

are looking for a competent Customer Relations and Experience Coordinator who can be responsible for the management of the Compliments, Complaints... and also with the customer contact received to their contact centre are looking for a competent Customer Relations and Experience...

each customer enquiry. Transfer calls to relevant departments. Complete various administration Experience required. Previous... telephone-based customer service / call handling experience is required. Strong communication skills and experience Good...

as our Specialist Customer Care Executive. You'll play a pivotal role in ensuring our customers' post-booking experience exceeds... to customer enquiries via phone and email. Complaint Resolution: Address customer complaints professionally and diligently...

and inclusion in the workplace. What do you need to succeed? Previous experience managing customer comments and complaints...Customer Service Social Media Specialist We have an exciting newly created opportunity for an experienced Customer...

for delivering excellent customer service. Advanced problem-solving skills for customer complaints. Track record of exceeding call... quality and customer satisfaction targets. Accurate data entry skills. Desirable Skills: Experience in Contract Hire...

and investigating to answer customer questions or resolve complaints. You will be working as part of a team and will need to build good... Track record of over-achieving call quality and customer satisfaction Accurate data entry DESIRABLE SKILLS Experience...

and experience Confident and comfortable on the phone Experience or willingness to deal with complaints over the phone... is looking to recruit an Administrator to join a busy Customer Resolutions team. As an Administrator you will Receiving incoming calls...

, briefing on journalist interviews and assisting in reactive communications and media complaints. Key Responsibilities: Lead... team press office rota and have responsibility for actioning requests, including media complaints, on designated days...

for opportunities to up-sell and make recommendations to enhance their experience Responding promptly to guest complaints, seeking... matter where you've gained your experience, as long as you are driven and have incredible customer service abilities...

a professional nature in line with companies’ procedures. Enhance the customer journey and experience. The ideal Transport... customer service skills and experience Have previous, experience in assisting customers from the initial enquiry through...

where you've gained your supervisory experience, as long as you have proven leadership experience and incredible customer service... Assistants. Through hands-on leadership, you will ensure your team delivers an outstanding guest experience...

effectiveness of CAPA. Host customer, third party and internal audits. Manage customer feedback and complaints processes; provide... or supporting customer, regulatory or third-party audits. It would be a plus if you also possess previous experience in...

for opportunities to up-sell and make recommendations to enhance their experience Responding promptly to guest complaints, seeking... matter where you've gained your experience, as long as you are driven and have incredible customer service abilities...

class relationships and the delivery of exceptional customer service and experience are achieved at all times. This Lead... of services. You will ensure customer experience levels across all centre touch points form the standards of customer toilets...