COMPLAINTS AND CUSTOMER EXPERIENCE jobs in CARDIFF, United Kingdom

Job Description: As a Customer Service & Complaints Assistant you will ensure that incoming customer queries... and complaints are answered within SLA and in line with company policies, efficiently and effectively, promoting customer...

As Complaints Manager at Go.Compare you’ll ensure that we’re able to resolve customer queries and deliver excellent... financial services industry - ideally, you’ll have some experience of working to FCA/Ombudsman regulations. Customer service...

/Ombudsman regulations. Customer service & complaints handling - you'll have experience of working in a role where your primary...Job Description: As Complaints Manager at Go.Compare you'll ensure that we're able to resolve customer queries...

to employability programmes and specialist support, we do work that matters with people who care. The Customer Service Advisor... caller's situation and convey a genuine desire to help and support. Maintain the Customer Records Management (CRM) system...

to employability programmes and specialist support, we do work that matters with people who care. The Customer Service Advisor... caller's situation and convey a genuine desire to help and support. Maintain the Customer Records Management (CRM) system...

communicating customer sentiment, challenges, and feedback across the organisation to drive enhancements in the customer experience... improvements in customer experience using feedback channelsLead, develop, and inspire a customer service teamGenerate management...

to verify the caller Managing and resolving customer complaints: identifying complaints, investigating where appropriate..., customer-centred ambitions. Job Description We’re recruiting for a Broker Support Specialist to join us. We’re offering...

with investigations as part of Returns/Complaints processes to identify common failure modes of equipment or to highlight customer errors... and to ensure equipment preparation can be completed to meet customer demand dates. Complete failure reports on equipment. Timely...

you should have experience in complaints or sales You have experience working in a call centre environment You have telephony experience... our customers in financial difficulties via phone calls and emails, ultimately ensuring a fair customer outcome at all times...

to verify the caller Managing and resolving customer complaints: identifying complaints, investigating where appropriate..., customer-centred ambitions. Job Description We're recruiting for a Broker Support Specialist to join us. We're offering...

you should have experience in complaints or sales You have experience working in a call centre environment You have telephony experience... our customers in financial difficulties via phone calls and emails, ultimately ensuring a fair customer outcome at all times...

expectations of guests. Attend to major operational problems and needs promptly including customer complaints, enquiries... Minimum 2 years of relevant experience Excellent customer service skills Strong communication abilities Knowledge of food...

customer service and experience are achieved at all times. Leading by example whilst ensuring that the centre offers... to all stakeholders within the centre, exceeding guests' expectations. You will ensure customer experience levels across all centre touch...

and points learned from complaints are used to enhance future customer service Deal with guest complaints and reacts in..., afternoon/evening, and weekends Deliver exceptional customer experiences all the time Is the Food & Beverage Supervisor role...

of giving a high standard of customer service Essential 3.2 Experience working in a customer-facing, reception environment... sure they are communicating in English, interacting with one another, safe at all times and having an enjoyable experience...

2.3 Knowledge of the Data Protection Act Desirable 3 Experience 3.1 Experience of giving a high standard of customer service... Essential 3.2 Experience working in a customer-facing, reception environment and taking enquiries, payments etc. Essential...

relating to methods, processes, tooling, equipment, and product design. Support activities to resolve Customer complaints... for manufacturing defects in a timely manner, processing complaints through the correct system, resolving root cause. Create standard...