COMPLAINTS AND CUSTOMER EXPERIENCE jobs in BIRMINGHAM B2, United Kingdom

outcomes and appropriate compensation where needed. Craft clear and concise responses to customer complaints, offering... experience in complaints handling within financial services. Knowledge of banking processes and regulatory/legal requirements...

Job: Complaints and Customer Experience Lead Location: Birmingham- hybrid 2 office days, 3 WFH days Salary..., determining fair outcomes and appropriate compensation where needed. Craft clear and concise responses to customer complaints...

Job: Complaints and Customer Experience Lead Location: Birmingham- hybrid 2 office days, 3 WFH days Salary..., determining fair outcomes and appropriate compensation where needed. Craft clear and concise responses to customer complaints...

two Senior Customer Experience Officers to join our brilliant Customer Experience team! You’ll be contributing... to our Executive Board - communication is vital to providing a great customer experience to all tenants and stakeholders involved...

: Type:Permanent Customer Experience Executive Location: Birmingham City Centre Salary: £25,000 BCR/OO/11106 Bell Cornwall... Recruitment are pleased to be hiring for a Customer Experience Executive. Our client is a forward thinking, reputable utilities...

Customer Service Advisor Apprentice – Birmingham Are you looking to start a career in Customer Services? Want to earn... both from a college tutor and qualified team members to achieve a Customer Service Practitioner Level 2. You will get the opportunity...

personality- always looking for the best solution for the customer A background in customer services, customer experience...At CTD Tiles, our Customer Excellence Team are committed to the delivery of exceptional customer service...

+ Sick Pay Oldbury Are you a customer service advisor or similar, ideally with any experience in a construction company... are nurtured with outbound warm calls Handle and resolve customer complaints Set up new customer accounts The person...

, you will have the following: Complaints handler/ Customer relations/ Customer service/ Customer Liaison/ Resident Liaison experience... investigation of complaints Providing performance reports for customer service manager and clients monthly Collecting negative...

Assistance provider. We strive to deliver an exceptional customer experience at all points of assistance. To achieve... Experience within a claims. Customer focused, results orientated and outcome driven Ability to work effectively within a team...

towards customers at all times. Communicating with customers through various channels. Acknowledging and resolving customer complaints.... Keeping records of customer interactions, transactions, comments and complaints. Communicating and coordinating...

for opportunities to up-sell and make recommendations to enhance their experience Responding promptly to guest complaints, seeking... matter where you've gained your experience, as long as you are driven and have incredible customer service abilities...

support to the Sales department by investigating and reporting upon customer quality complaints. This may involve liaising... to introducing new and/or improving existing products/processes, reducing rejections or improving customer satisfaction. The...

customer complaints are dealt with accordingly Create a team spirit that delivers ownership for the business Manage your own... experience with face to face customer sales in a similar environment or possesses the underlying traits to fulfil this role...

, we also provide both chemistry and equipment for turnkey wastewater treatment and recycle and reuse solutions. Our industrial customer... qualification in a science or engineering discipline. 8 to 10 years of progressively responsible experience in the Quality field...

daily meetings to discuss goals and duties, customer service, tasks and diary management. – Dealing with complaints in... division. You need excellent customer service skills and be able to lead a team to increase the portfolio level and provide...

. Manage Customer comments, complaints and questions, professionally and in a timely manner. Conduct daily briefs..., looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices...