set out by Citizens Advice Scotland (CAS) and the Scottish National Standards for Information and Advice Providers (SNSIAP... promoting a high quality of advice (QAA) practice across the bureau services. Following the quality of advice (QAA) guidelines...
Citizens Advice Scotlandimpact on the lives of many Stirling citizens. The need for advice, information and crisis intervention support around money... to both office-based and remotely enabled advice volunteers ensuring they have the necessary support to deal with enquires...
Citizens Advice Scotland