CALL CENTRE ANALYST jobs in LEICESTER, United Kingdom

Analyst within the Management Information Team, collaborating with Senior Management, your role involves creating... written & verbal communication skills. Preferable Experience of working with Contact Centre Metrics. Experience...

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Analyst within the Incident Business Systems Team, supporting Senior Management, your role involves creating and enhancing new... with Contact Centre Metrics. Experience of change management. Experience in working with Microsoft Azure Platform eco-system ( Azure...

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Job Description: Job Title: Credit & Risk Insight Analyst Location: Head Office, Leicester (Hybrid working 1 day... a week in the office) Salary £35,000 - £55,000 plus benefits At Next we have a great opportunity for an analyst...

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. Influence call centre Managers on planning activity and providing expert knowledge supply / demand drivers, shift design... and long term plans across a variety of demanding contact centre environments within the Customer Care directorate...

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on year in order to maintain stakeholder confidence in the levels of support and accuracy. Influence call centre Managers... across a variety of demanding contact centre environments within the Customer Care directorate. Conveniently located just 3 miles...

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telephone manner and communication skills - both written and oral Previous Customer Services/Call Centre/Helpdesk experience... is advantageous, but not essential Experience using call logging software Have experience using GSuite Full UK driving licence due...

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