and experience to provide assistance to the members of the IT Service Desk and ultimately be able to fully perform the role of IT... Service Desk Analyst. Responsibilities: Working with others, develop skills to provide the customer interface to IT...
QA Apprenticeships/AV Support Technician. Responsibilities: Learning how to monitor the IT Service Management system for new incidents... and effectively resolve various IT/AV incidents and service requests e.g. hardware /software queries and AV faults in teaching spaces...
QA Apprenticeships