detailed Business Requirement Specification Documents Stakeholder management across all levels from c-suite through to on-the...-ground developers both internally and with the clients Benefits mapping and tracking of approved products...
Version 1: - Working with customer support tickets in our Salesforce Service Cloud ticketing system - Providing enterprise-level support... administration, SSH management, and basic scripting and programming (Java, C++, Python, PowerShell, Bash, etc.). - Query Language...
Sumo Logic