3RD LINE SERVICE DESK jobs in LONDON, United Kingdom

3rd Line support for incoming customer support queries and escalations from the 2nd Line Service Desk To take ownership... closely with the 2nd Line Service Desk team and the Solution Delivery team to assist in supporting customers and configuration...

Senior Service Desk Engineer Hybrid working London The Opportunity Working within a financial services company... as a senior service desk engineer, carrying out the day-to-day IT support and focusing on larger projects as the business moves...

successful Junior Service Desk Analyst will work along side the Service Desk Analyst and will troubleshoot and resolve all first line...Junior Service Desk Analyst is required by a small financal firm, paying up to £30k working onsite from their Head...

, we are on the lookout for our next Sr. IT Service Desk Analyst based at our site in Hendon. Occasional travel to GAIL's retail... you will be doing: Oversee the effectiveness of the IT Service Desk knowledge and skills, ensuring that consistency and quality...

, with some 2nd line support with 3rd line when necessary. Assist IT support manager with IT hardware and software related projects... developments and make recommendations to the Service Desk Support Manager/Head of I.T. where they might be of use to the Firm...

appropriately. Working in collaboration with our 3rd party IT support desk, to ensure escalation of service ticket resolution.../2024 Join Greensleeves Care as an IT Service Delivery Manager Are you looking for a rewarding career with a reputable...

Job Description Job purpose To be the first point of contact via the Service Desk or phone for all ICT enquiries... of contact or escalate to 3rd Line. Skills, knowledge and experience Experience of working in ICT departments with working knowledge...

and maintain documents and procedures Update Service Desk system tickets (Jira), ensuring timely updates, escalation... (Desirable) Jira or similar Service Desk (desirable) .NET Framework and ASP.NET MVC (desirable) Linux and Containerisation...

support to recognised businesses and are continuously expanding. Role & Responsibilities: Handle 1st - 3rd Line support... escalated from Service Desk Administer and maintain existing customer infrastructure Monitor and troubleshoot server...

to support a range of student facing applications; working closely with Service Desk and 2nd line colleagues to ensure the smooth... description is contained in the attached Job Description, below is a summary. You will join a team of 3rd line application specialists...

. You will have experience working with the service desk and the wider business to gather requirements and then own the implementation of IT... Services Desk, Project managers and Business Analyst, to rollout different IT systems we require to enhance our performance...

“at desk” first fix IT and AV support Be the face of the facilities team by providing tangible service that is visible... FOH leadership team and facilities manager to deliver contractual service requirements, exceed expectations and create...

Croydon's Oracle service delivery partner and Oracle, raising and escalating tickets for 3rd line support as necessary... Freshdesk), covering 1st, 2nd, and 3rd line support processes. Team management experience, preferably with a diverse team...

This is a full-time on-site role for a Senior IT Service Desk Engineer in Ealing. The ideal candidate... / 3rd line desktop and event support which is shared with other members across a small team as and when...

· Collaborate with vendors and other 3rd-party support teams · Provide general second-line support of Windows environments as part... where appropriate · Mentor Service desk team to provide better support of the installed application base. Key Skills and Experience...

spaces, including organizing 3rd party ad hoc removal and storage of furniture Provide “at desk” first fix IT... goal of the Roving Ambassador is to support the FOH leadership team and facilities manager to deliver contractual service...

spaces, including organizing 3rd party ad hoc removal and storage of furniture Provide “at desk” first fix IT... goal of the Roving Ambassador is to support the FOH leadership team and facilities manager to deliver contractual service...