SCC FLEX CONTRACT: 2nd Line Service Desk- £200 per day - Peterborough - Inside IR35 As a 2nd Line Service Desk..., you will: Engage with users to diagnose and resolve technical issues via in-person and telephone support, documenting solutions...
SCC Flex. 1st / 2nd line fix for IT support issues using the Service Desk system and resolve in accordance with defined SLAs. Work... within the framework of best practices for IT Service Management. Provide operational 2nd line support using the Service Desk...
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