. Job Description As a 2nd Line Engineer, you will have responsibility for providing 2nd line technical support to internal Colleagues in the... in line with SLAs whilst maintaining a high degree of customer service Provide 1st and 2nd Line support...
Togetherstraight away or logging the details on their IT Support System and assigning it to the 2nd/3rd line team. Such is the nature... understanding of IT Support. In addition to 1st line duties, they will encourage you to get involved with more complex technical...
Grassroots Recruitmentand clients (From SME's to Enterprise level) The point of technical escalation for the 2nd line team and ensuring high levels... Line Support | 2nd Line Engineer | Systems Engineer | Service Desk engineer | Infrastructure Analyst | Tier 3 Engineer...
Chroma Recruitmentof ICT Service Desk Engineer? Responsible for the resolution of 1st line and 2nd line support tickets through to completion... but through their customer experience and beyond! We are looking for a motivated and dedicated helpdesk support person who can...
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