Role - 2nd Line Support Role Duration - 6 months with likely extension Rate - £180 p/d (inside IR35) Location..., SCCM, Printing) Liaise, coordinate and monitor the escalation to 3rd level support groups. Provide primary support...
GCS Recruitment Specialiststo support 2nd line duties across the firm, as part of a large team. You will work to support the firm's 600 users... with a range of 1st and 2nd line technical support. Duties include; Providing deskside and remote support for Windows 10, Office 2016...
The Law Support Groupescalation of incidents and requests to the IT Support - Team Leader in line with Allen & Overy's processes Quality, Methods... relevant records Service Delivery Take responsibility for the resolution of incidents ensuring 1st and 2nd line resolution...
Allen & Overy; perhaps as a Desktop Support Engineer, IT Support Analyst, 2nd Line Engineer or other IT support role. You will also have previous... Engineer you will act as a point of support escalation to colleagues, help embed modern applications across the organisation...
Ashdown Groupof their Desktop & Applications team of 5 supporting 300 users in London and EU offices. The role: Provide high quality 2nd line... from the team This is a rare opportunity to join one of the world's leading law firms in a 2nd line role with opportunity...
ITS. Notify the On Call Support/Line-Manager of issues which require escalation, customer complaints or requirements & new...) - Job Purpose As a 24x7 shift engineer at IT Operation Centre (ITOC), act as the 1st and 2nd level support and play a crucial role...
People Firstand 2nd line support of all Customer Support Services across the Trust Responsible for the investigation and resolution... of operational incidents and problems relating to the End User Services through 2nd Line support Ensure the IT services...
Venn GroupLine deskside IT support service for the London offices, including Microsoft desktop technologies, basic hardware... incidents and requests escalated from first line support, in support of business requirements and to agreed support hours Monday...
Incite InsightDescription Purpose The successful candidate will work as part of the 2nd line Service Delivery team to ensure..., working closely with the Technical Escalation team members to share knowledge and resolve tickets Create support...
Mishcon de Reyacustomer, support the service delivery team to deliver financial results in line with company expectations. The post holder... experience as a 1st line or 2nd Line Technician. Desirable The post holder is likely to have demonstrable experience in...
Morson Talentthat they run on. 2nd and 3rd Line Support responding to tickets, emails and communicating with end users in a timely fashion...’s attendance system (where in use). Qualifications Qualifications 3+ years experience third line tech support or engineering...
White & Caseof sites within the CTS array of clients and dealing with their 1st – 2nd Line Issues. To be the 1st Escalation Point... the M40 area (North and West London), to facilitate clients visits to support the ongoing running of their school...
Class Technology Solutionsresponsibilities for this role include (but are not limited to): Acting as the point of escalation for the IT Support team for 2nd/3rd.... This is inclusive of acting as a point of escalation for the IT Support Team, assisting with various business projects including the...
Flight Centre, providing subject matter expertise, engineering resource for on-going project work, as well as BAU and 2nd/3rd line support... Responsibilities Provide 2nd/3rd line support and perform BAU tasks on supported applications/services. Configuration, maintenance...
The TelegraphResponsibilities Provide 2nd/3rd line support and perform BAU tasks on supported applications/services. Configuration, maintenance.../3rd line support of a user base approaching 1700 with both office and remote working. The Telegraph is a 'Google house...
The Telegraphof KRIs and for highlighting emerging risk in conjunction with 2nd and 3rd line risk functions within LCH. Role... Client Management: Internal / External Build strong relationship with 2nd Line Risk function. Build and maintain...
TORAresilience threats from 2nd and 3RD line observation. Build relationships with key correspondents, such as 3rd parties... Services including escalation. Oversee the execution of vulnerability remediation, ensuring compliance with agreed risk...
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