2ND LINE SUPPORT ESCALATION jobs in United Kingdom #5

Support Analyst providing 1st and 2nd line experience (3+ years) You'll have experience working with ticket management... queues and system maintenance tasks. Acting as deputy for the IT GSD Manager, providing leadership and escalation support...

. You will also act as the escalation point for queries from our service desk and 2nd line engineer, providing additional support to users... configuration, support, and management of our infrastructure and associated applications, as well as playing a leading role in...

responsibilities for this role include (but are not limited to): Acting as the point of escalation for the IT Support team for 2nd/3rd.... This is inclusive of acting as a point of escalation for the IT Support Team, assisting with various business projects including the...

, providing subject matter expertise, engineering resource for on-going project work, as well as BAU and 2nd/3rd line support... Responsibilities Provide 2nd/3rd line support and perform BAU tasks on supported applications/services. Configuration, maintenance...

Responsibilities Provide 2nd/3rd line support and perform BAU tasks on supported applications/services. Configuration, maintenance.../3rd line support of a user base approaching 1700 with both office and remote working. The Telegraph is a 'Google house...

of KRIs and for highlighting emerging risk in conjunction with 2nd and 3rd line risk functions within LCH. Role... Client Management: Internal / External Build strong relationship with 2nd Line Risk function. Build and maintain...

Responsibilities: Lead and inspire a dedicated team of 1st and 2nd Line Support professionals, fostering a collaborative... and urgency, ensuring timely resolution and escalation when necessary. Collaborate with external suppliers to manage, update...

resilience threats from 2nd and 3RD line observation. Build relationships with key correspondents, such as 3rd parties... Services including escalation. Oversee the execution of vulnerability remediation, ensuring compliance with agreed risk...

In summary In this role, you will lead, manage, and develop a dedicated team of 1st and 2nd Line Support Engineers in... performance and engagement. Key Responsibilities Support Operations Management: Oversee the delivery of 1st and 2nd line...

resilience threats from 2nd and 3RD line observation. Build relationships with key correspondents, such as 3rd parties... Services including escalation. Oversee the execution of vulnerability remediation, ensuring compliance with agreed risk...

existing Cloud Infrastructure Provide 2nd and 3rd level troubleshooting and Escalation and Management of issues. Work... 13 countries. Here in Ely, we are responsible for the Motion Control and Optical Tables product line...

in a 1st line risk role, 2nd line risk or Audit function. Excellent communication skills (both written and verbal...) Duration: 12 Months Status: Inside IR35 The role of the Risk Lead is to partner and support Currency, Commodities...

updates, demonstrating rigour throughout your completed work and highlighting any areas of concern for escalation. The role... Input into training plan Test planning and execution Cutover planning and execution Warranty support Understanding...

as escalation point for 1st and 2nd line teams Maintain backup and storage solutions Support network infrastructure Promote...

and middleware/SEF communities. Build strong relationship with 2nd Line Risk function. Escalation point for issues in the... for the close scrutiny of key risk indicators and for highlighting emerging risk in conjunction with 2nd and 3rd line risk...

; Collaborate with the 2nd line Operational Risk Team to ensure appropriate oversight and challenge on all aspects of Operational... requirements. Design and implement Operational Resilience standards to provide the business with ongoing reference and support...

requirements. Design and implement Operational Resilience standards to provide the business with ongoing reference and support... this is embedded within the bank governance structure, including the identification and escalation of material resilience...