2ND LINE CUSTOMER SERVICES jobs in MANCHESTER, United Kingdom

' experience with 1st/2nd line support, Active Directory, Office 365, Windows 10/11, Password resets, hardware, networking, account... and all aspects of 1st and 2nd line support over the phone, remotely and face to face. Any knowledge of MAC, Service Now or Windows...

for IT and providing outstanding customer service is essential. Providing 2nd line technical support for hardware...Job title: 2nd Line Support Consultant Reports to: Operations Manager Location: Role can be worked...

for 1st and 2nd line engineers, mentoring and coaching your engineering colleagues, vetting knowledge base articles to aid the... made on issues raised. A passion for IT and providing outstanding customer service is essential. Providing 3rd line...

, we’ve grown both our team of experts and our suite of solutions in line with our customer’s needs. We’re private equity backed... a technical IT support role, preferably in an IT service desk or 2nd line support environment. Strong working knowledge...

Purpose Working as part of the internal IT department, in the Service Desk Team, you will provide 1st and 2nd line IT... agreements. You will also provide an appropriate, but high level of customer service in carrying out employee administration...

coverage pattern Provide 1st and 2nd Line IT support to the Canopius user community Maintain a customer focused approach... escalation to 2nd or 3rd Line support teams in line with published SLA and to the satisfaction of the customer Manage...

that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly... escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest...

that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly... escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest...

that 1st line incidents are resolved quickly and efficiently. Ensure that 2nd line incidents are investigated and promptly... escalated where required. Proactively manage open incidents, working with 2nd and 3rd line teams to gain the fastest...

, we’ve grown both our team of experts and our suite of solutions in line with our customer’s needs. We’re private equity backed... for technology and solution delivery. Your goal is simple: to find ways to use Microsoft technology to make our customer services...

incidents on a managed services desk at 2nd line or similar. Experience in configuring and maintaining Cisco ASA's, Routers...The Associate Network Support Engineer is a customer facing role, dealing with incident and change management for WAN...

that they are available to customers as quickly as possible. When you're needed to work on the salesfloor, your outstanding customer service skills... Next, but did you know we're a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd...

! You will work alongside a team of other '3rd line' network engineers dealing customer incidents and changes on technologies... (following successful probation) What we'll need from you... Experience network incidents on a managed services desk at 2nd...

their tenancy and assist in resolving complex benefit issues. Conduct initial assessments to understand customer needs... customer, assist them to develop a wellbeing plan which sets out the outcomes they want to achieve and coach them to identify...

! #Assistant #Customer #Shop #Associate #Consultant #Delivery #Colleague About Us: You know Next, but did you know we're a FTSE...-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer...

! #Assistant #Customer #Shop #Associate #Consultant #Delivery #Colleague About Us: You know Next, but did you know we're a FTSE...-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer...

! #Assistant #Customer #Shop #Associate #Consultant #Delivery #Colleague About Us: You know Next, but did you know we're a FTSE...-100 retail company employing over 35,000 people across the UK and Ireland. We're the UK's 2nd largest fashion retailer...