successful candidate will be the first Senior hire in the team and will therefore act as a mentor to the 1st & 2nd Line Technicians, whilst... and proactively manage them in a logical and methodical manner. Assist 1st & 2nd Line Technicians and act as the Subject Matter...
PensionBeeRole - 2nd Line Support Role Duration - 6 months with likely extension Rate - £180 p/d (inside IR35) Location..., SCCM, Printing) Liaise, coordinate and monitor the escalation to 3rd level support groups. Provide primary support...
GCS Recruitment SpecialistsFreshdesk), covering 1st, 2nd, and 3rd line support processes. Team management experience, preferably with a diverse team... Croydon's Oracle service delivery partner and Oracle, raising and escalating tickets for 3rd line support as necessary...
Critical Project Resourcingfor the work of the ICT support staff. § 2nd/3rd line support. § Enforcing and monitoring in line with school policies... systems including switches, virtual & physical server environments and backups. § Line manage and take responsibility...
turn IT on