. Responsibilities: Act as an escalation resolution point for our customers, providing support to 1st, 2nd, and 3rd line engineers.... Deliver senior technical support to customers. Coach 2nd Line and 1st Line staff on technical skills and processes. Lead 3rd...
Technical Resources, 2nd & 3rd line engineers acting as an escalation resolution point for our customers Providing senior technical support... working relationships with Project Managers in order to lead on 3rd line infrastructure projects, ensuring projects...
Mitie