2ND 3RD LINE IT jobs in LAMBETH SOUTH EAST LONDON, United Kingdom

Role - 2nd Line Support Role Duration - 6 months with likely extension Rate - £180 p/d (inside IR35) Location... across EMEA Region with awareness of and consideration to differing cultures and/or languages. Provide cover to IT support...

for the work of the ICT support staff. § 2nd/3rd line support. § Enforcing and monitoring in line with school policies...Location : Lambeth, London, UK Role overview IT Manager Lambeth, London £32,000 - £38,000 Turn IT On is current...

and resolution for tickets assigned Act as an escalation point from 1st & 2nd line support Facilitate knowledge transfer sessions... environments working with our 3rd party MSA vendor Perform and schedule system maintenance activities Schedule and monitor...

Freshdesk), covering 1st, 2nd, and 3rd line support processes. Team management experience, preferably with a diverse team... Croydon's Oracle service delivery partner and Oracle, raising and escalating tickets for 3rd line support as necessary...

. Provide 2nd and 3rd Line IT support (including MS Windows, Citrix Receiver, MS Office, line-of-business and limited-scope..., infrastructure owners, IT security owners and vendors to provide effective issue and problem management and rapid resolution...