, you will troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing...https://candidates.erecruitsmart.co.uk/5090-3rd-line-it-support-engineer/3rd-line-support/brighouse/job 2024-05-08 16...
eRecruitSmart& 2nd line IT technicians Continual service improvement ensuring that repeat offending tickets are fully resolved... with first-class support whilst ensuring delivery of key SLA's and KPI targets. Key responsibilities Managing a team of 1st...
Activate Groupand marketing agencies. The role will entail being an escalation point for 1st and 2nd line Engineers as well as responding... to major incidents and complex 3rd line issues. You will also be providing excellent customer service to all clients...
Applause ITagents and marketing agencies. The role will entail being an escalation point for 1st and 2nd line Engineers... as well as responding to major incidents and complex 3rd line issues. You will also be providing excellent customer service to all clients...
Applause IT