Responsibilities: Provide essential support services by managing tickets across 1st and 2nd line support. Utilize expertise in... to ensure timely resolution of technical issues. Utilize ServiceNow to track and manage support requests efficiently...
Talent Internationaland resolution for tickets assigned Act as an escalation point from 1st & 2nd line support Facilitate knowledge transfer sessions...Infrastructure Support Engineer Permanent Salary: Up to £45k DOE Location: Central London(twice per week in the...
RullionFreshdesk), covering 1st, 2nd, and 3rd line support processes. Team management experience, preferably with a diverse team... council's Oracle Cloud-Fusion system. Develop, maintain, and support the council's Oracle Cloud-Fusion system in line...
Critical Project Resourcing