rotation to provide on-site 1st Line Service Desk support to Exponential-e Customers. Primarily responsible for monitoring.... Provide controlled triage to manage all contacts to the Service Desk to maximise the information capture at first...
Exponential-efor any potential issues Provide 1st and 2nd Line remote desktop support to other Exponential-e customers, when... working in a pressurised customer focused Service Desk within an ITIL based environment Business to business (B2B) experience...
Exponential-e