ability, including upskill and mentoring of 1st and 2nd line support teams. Ability to collaborate with other disciplines to facilitate... 3rd line support to the UKTL support team. Assist with the design and testing of disaster recovery procedures for UKTL...
National Physical LaboratoryCustomer Service, 1st Line Support, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, Technical Support... ticket management process at 1st and 2nd line levels, ensuring prompt resolution of technical issues Provide remote...
Bluetownonlineproblems, administration or network issues; to providing 3rd line IT service desk support; to liaising with external suppliers... to optimise performance, whilst minimising disruption and downtime. You'll also transfer your knowledge to 1st and 2nd line...
National Physical Laboratoryincluding Business Line (BL)AFC, AFC Modelling, and the 1st Line of Defence (LOD) Providing the Regional Head of FCO... and support to the Regional Head of FCO (United Kingdom) (Nominated Officer). What we’ll offer you A healthy, engaged...
Deutsche Bankand downtime. Additionally, you'll play a pivotal role in transferring your expertise to 1st and 2nd line support during project... 3rd line IT service desk support, to coordinating with external vendors for issue resolution, or aiding in disaster...
Matchtech Group