1ST LINE CUSTOMER SERVICE jobs in MANCHESTER, United Kingdom

and all aspects of 1st and 2nd line support over the phone, remotely and face to face. Any knowledge of MAC, Service Now or Windows..., you will have the following: Minimum 2 years' experience within a 1st/2nd Line Service Desk. Hardware (printers/laptops etc) O365...

Job title: 1st Line Support Consultant Reports to: Operations Manager Location: Manchester or Leeds (Hybrid working... & we win together! Focus of the role: As a 1st Line Support Consultant, you will be responsible for working directly...

1st Line Engineer - Manchester Location: Prestwich, Manchester (Hybrid - Office / Work from Home) Our growing... client based near Manchester is currently looking for a 1st Line Engineer; the ideal candidate will be responsible...

speeds and scalability. Requirements About you We are looking for a 1st Line Support Engineer to join our Delivery... and will be based in our Stockport Office with a hybrid working model. Summary of Role As a 1st line support engineer...

for IT and providing outstanding customer service is essential. Providing 2nd line technical support for hardware... have an opportunity for an experienced 2nd Line Support Consultant to join our service desk team. The role will act as an escalation point...

made on issues raised. A passion for IT and providing outstanding customer service is essential. Providing 3rd line... have an opportunity for an experienced 3rd Line Support Consultant to join our service desk team. The role will act as an escalation point...

, we’ve grown both our team of experts and our suite of solutions in line with our customer’s needs. We’re private equity backed.... Due to continued business growth, we are delighted to be recruiting for a Customer Service Team Member...

and technically competent team(s) across 1st line assurance, complaints and specialist support. Responsibilities: Develop... Purpose - Support the Customer Outcomes & Resolutions Coaching Lead to develop and maintain a customer focused, high quality...

and technically competent team(s) across 1st line assurance, complaints and specialist support. Responsibilities: Develop... Purpose - Support the Head of Customer Outcomes Customer to develop and maintain a customer focused, high quality...

competent team(s) across 1st line assurance, complaints and specialist support. Responsibilities: Develop effective and high... Customer Outcomes & Resolutions Coaching Lead to develop and maintain a customer focused, high quality and technically...

(s) across 1st line assurance, complaints and specialist support. Responsibilities: Develop effective and high-quality learning... Head of Customer Outcomes Customer to develop and maintain a customer focused, high quality and technically competent team...

, we’ve grown both our team of experts and our suite of solutions in line with our customer’s needs. We’re private equity backed.... To support our continued ambitious growth plans, we are delighted to be recruiting for a Technical IT Service Desk Specialist...

Purpose Working as part of the internal IT department, in the Service Desk Team, you will provide 1st and 2nd line IT... agreements. You will also provide an appropriate, but high level of customer service in carrying out employee administration...

, we’ve grown both our team of experts and our suite of solutions in line with our customer’s needs. We’re private equity backed... a technical IT support role, preferably in an IT service desk or 2nd line support environment. Strong working knowledge...

offices. Proactively support IT operations, in the service desk environment at 1st / 2nd line level, escalating issues... coverage pattern Provide 1st and 2nd Line IT support to the Canopius user community Maintain a customer focused approach...

, calculation outputs, process, and governance. At other times this will be limited to review of 1st line controls and governance... of managing financial and insurance risk and control (1st, 2nd or 3rd line) in an insurance business Strategic and tactical...

training both inhouse and external training. Delivering excellent customer service to clients and customers... installation in accordance with the required specification and in line with all policies and procedures. Responsibilities...