1ST LINE CUSTOMER SERVICE jobs in GLASGOW, United Kingdom

: As part of our continued expansion, Xerox IT Services requires an office-based 1st Line Technical Analyst to join our client... and aim to meet response and resolution within predetermined SLA's Manage, update and close tickets in the 1st line call...

Are you an adaptable 1st Line Application Support Engineer with a real passion for supporting the wider team in... providing top class customer service at all times. This role comes with a competitive salary of up to £40,000 per annum...

exceptional customer service for cases which have been escalated to you by our 1st line Quick Fix Support Engineers... time to join us on our journey as we continue to grow and expand! About the role We are looking for a 1st Line End User...

time to join us on our journey as we continue to grow and expand! About the role We are looking for a 1st Line IT... and maintaining excellent customer service via; Phone, Email and the Portal. Liaising with internal colleagues and stakeholders...

. You will be delivering exceptional customer service for cases which have been escalated to you by our 1st line End User Support Engineers.... Customer service is key to success in the role – living our values are woven through everything we do to guarantee...

within a business. We would also be interested in candidates with strong 1st line experience that are interested in progressing.... Daily duties: To provide excellent customer service and support, issue resolution and request fulfilment. Deployment...

practical or DIY experience - ideal Excellent customer service skills Organisational skills Willingness to learn Have basic... for monitoring of jobs and effective forward bookings Ensure 'live time' inputting of reports in line with quality procedures...

practical or DIY experience - ideal Excellent customer service skills Organisational skills Willingness to learn Have basic... for monitoring of jobs and effective forward bookings Ensure ‘live time’ inputting of reports in line with quality procedures...

with a comprehensive understanding of the systems, processes and procedures of the Department. Duties: The 1st line and 2nd line need... from a range of sources in line with department standard and within the relevant company systems. Skills Competency, creating elements...