, you will troubleshoot and resolve complicated technical issues that have been escalated to from 1st and 2nd Line Engineers, while providing... excellent customer service to clients throughout. Key Tasks and Responsibilities Responsible for troubleshooting any...
eRecruitSmart& 2nd line IT technicians Continual service improvement ensuring that repeat offending tickets are fully resolved... excellent customer service to our internal teams and any external stakeholders Ensure that all SLAs associated with the Service...
Activate Groupas well as responding to major incidents and complex 3rd line issues. You will also be providing excellent customer service to all clients... agents and marketing agencies. The role will entail being an escalation point for 1st and 2nd line Engineers...
Applause ITto major incidents and complex 3rd line issues. You will also be providing excellent customer service to all clients... and marketing agencies. The role will entail being an escalation point for 1st and 2nd line Engineers as well as responding...
Applause IT