Scheme. About the Role Provide 1st Line support to customers, solving tickets and meeting SLAs * Solve customer issues..., working with a range of different users who will need different type of support Escalate issues to the 2nd Line team...
Bright Purple1st Line Support Technician - Edinburgh on-site About Us An IT powerhouse emerged to serve small and medium-sized... solutions without compromising quality or service and are looking to add another 1st Line Support Technician to their ranks...
Bright Purple2nd Line Support Technician - Edinburgh on-site An IT powerhouse emerged to serve small and medium-sized businesses... without compromising quality or service and are looking to add another 2nd Line Support Technician to their ranks. From humble beginnings...
Bright Purple, you will provide 1st, and where necessary, 2nd line support to our customer’s end-users for support on the mobile device... Provide 1st line support via inbound phone calls, chats, email and tickets Maintain and resolve incidents and tickets daily...
Calero-MDSL-minded. We listen, and we adapt. Through opportunities, support, resources, and recognition, we strive to ensure that every... support, recognising when to refer a student for further support. Play a key role in the delivery and support of an excellent...
Heriot-Watt Universitywith a significant amount of responsibility you will have a network that will help support your career development. For those from a non... with the University of Edinburgh was ranked 1st in Scotland and 3rd in the UK for quality and breadth of research (based upon...
Heriot-Watt University