and Responsibilities: Essential duties may include, but are not limited to, the following: Act as 2nd Line support for all EUC technical... Service Desk Analysts to increase 1st time Fix Proactive in providing solutions to common incidents to reduce call volumes...
Telefónica Techfor proving 1st and 2nd line IT Support to internal users, monitoring the ticketing system, imaging laptops, desktop support... Requirements: Previous experience providing 1st line support (either internal or with an MSP) Experience with Active Directory...
The One Group