Role - 2nd Line Support Role Duration - 6 months with likely extension Rate - £180 p/d (inside IR35) Location..., SCCM, Printing) Liaise, coordinate and monitor the escalation to 3rd level support groups. Provide primary support...
GCS Recruitment Specialistsand resolution for tickets assigned Act as an escalation point from 1st & 2nd line support Facilitate knowledge transfer sessions... environments working with our 3rd party MSA vendor Perform and schedule system maintenance activities Schedule and monitor...
RullionFreshdesk), covering 1st, 2nd, and 3rd line support processes. Team management experience, preferably with a diverse team... Croydon's Oracle service delivery partner and Oracle, raising and escalating tickets for 3rd line support as necessary...
Critical Project Resourcing