USER EXPERIENCE AND SERVICE jobs in LONDON, United Kingdom #6

to resolve user support tickets, either directly with end users or indirectly via escalations from the Service Desk team members... bring Strong team management & development skills Experience in providing high quality service to all customers, driving...

and storytelling tools (e.g. mock-ups, flow diagrams, storyboards) as a part of improving a service Experience advocating for a user... considerations for back-end systems in how they affect the users' experience Map the various user, front-stage and backstage actions...

Job Description: At Hearst UK, there's always more to the story. Join us as our 1st Line Service Desk Analyst.... This Group is responsible for ServiceDesk services & support, desktop support and all end user technology support. As a 1st...

Service Delivery matters across any location in times of absence and where appropriate delegation is requested. Role... & performance · Develop, set and drive objectives for the technology support services team, with a key focus on customer service...

looking for a London or home counties based candidate. This role will see you visiting end user clients in the City, greater London... and further afield. The main aspect of this position is to fix faults (service) and to complete preventative maintenance checks...

and end-user computing, and to drive improvements to the user facing services we offer. As the Service Desk team is the first... of service desk system such as Service Now or similar · Excellent interpersonal skills (previous experience in retail...

. For more information visit As a Service Asset and Configuration Analyst at Marex, you will play a crucial role in ensuring the accuracy.... You will collaborate with various teams, to manage and optimize our CMDB, enhancing our overall IT service management capabilities...

. For more information visit As a Service Asset and Configuration Analyst at Marex, you will play a crucial role in ensuring the accuracy.... You will collaborate with various teams, to manage and optimize our CMDB, enhancing our overall IT service management capabilities...

industry experience, primarily in service delivery or project management Shows initiative and ownership of tasks... according to plan Responsible for the technical scope and due to your sufficient knowledge of cloud technology and experience in...

, you will be tasked with elevating the customer experience within the IT service domain, focusing on managing daily operations and leading..., you will need to have experience and a proven track record in service desk management or similar leadership roles...

service data models, and application within both IT and business services. Service user experience design, self-service...Service Designer- Higher Education- Service Management-ITIL Service Designer with experience of redesigning new...

change and transformation. As Deal Service Project Manager Senior Associate in Change & Transformation team... of building out critical capabilities and processes to enable us to provide an excellent client experience to bankers and J.P...

to deliver a consistently high level of performance and end-user satisfaction. About you You will have previous experience... as a Head of Service Delivery or Service Delivery Manager, managing a medium/large support team. You will have experience...

should have: A degree in Business, Marketing, or a related field. Experience in the FMCG industry, with a focus on food service...We are seeking an Assistant Food Service Manager to support a successful client in the FMCG industry. The ideal...

, and that they are kept informed of change roadmaps Essential Administration or super-user experience of Service Now ITSM and CRM.... Proven experience of managing data via Excel Excellent customer service skills Ability to logically diagnose and help...

, and planning people transition. In the area of technology implementation, we would expect experience of user adoption approaches...-disciplinary, and you will be expected to work and collaborate with colleagues from other service lines such as technology, finance...

support plans, ensuring they are tailored to meet the specific needs and preferences of each service user. - Monitor... accommodation, community-based support, day and night respite care, education, work experience, employment opportunities, and fully...