SERVICE SUPPORT MAJOR INCIDENT jobs in ENGLAND, United Kingdom #2

infrastructure team, the service desk and the wider IT group. Responsibilities: Provide support for all trading and back-office... and Execution. It has a leading franchise in many major metals, energy and agricultural products, executing around 50 million trades...

to provide continuity of operation to agreed levels of service in support of business operations. The First Line Support... Analyst is responsible for the processing and coordination of appropriate and timely responses to Incident reports and Service...

. You will work with stakeholders in the business on major incidents and product issues whilst also feeding into the service... to Senior Ensuring that the team support the business to defined standards and SLAs for Incident, Request and problems...

job: To provide deskside technical support and advisory service of End User Compute (EUC) devices, including resolving and enabling... Resolve requests, incidents, problems and major incidents assigned to the EUC team within service level agreements To log...

our Major Incident process, with occasional weekends on-call. You will play a crucial role in maintaining our friendly... service and product support to PagerDuty customers Identify and resolve customer issues, taking escalations...

rest of the infrastructure team, the service desk and the wider IT group. Responsibilities: Provide support... and Execution. It has a leading franchise in many major metals, energy and agricultural products, executing around 50 million trades...

and operating a new Digital Support Center of Excellence (CoE), encompassing service and incident management, vendor management... service levels, incident prioritization, resolution times, major incident management, and more. Translating the service...

2nd Line Support Analyst Job working remotely and in the Watford office as part of the growing support service team... sectors, we are looking for a 2nd Line Support Analyst to join our innovative support service department...

of the team Resource, recruit and operate a new Digital Support CoE to include capabilities around service and incident... to include; service levels, incident prioritisation and resolution times, major incident management framework, business/vendor...

Digital Support CoE to include capabilities around service and incident management, vendor management, 1st line and 2nd line... support Create service strategy for digital technologies to include; service levels, incident prioritisation and resolution...

infrastructure team, the service desk and the wider IT group. Responsibilities: Provide support for all trading and back-office... and Execution. It has a leading franchise in many major metals, energy and agricultural products, executing around 50 million trades...

all aspects of daily ticket allocation and ticket flow to deliver agreed business service levels Support the IBS application user...Job Description Job Title: Senior Support Analyst Reports To: European IT Support Manager L2 Group/Division: RSD...

2nd Line Support Analyst Job working remotely and in the Watford office as part of the growing support service team... sectors, we are looking for a 2nd Line Support Analyst to join our innovative support service department...

of support for users. Service operations SLAs / customer expectations are met (e.g. incident response and resolution, service... communications. Key Accountabilities IT Service Delivery Provide remote and desk-side support and assistance to employees (users...

communications. Key Accountabilities IT Service Delivery Provide remote and desk-side support and assistance to employees (users... trends and escalate to Major Incident or Problem where appropriate Knowledge sharing and participation in meetings to ensure...

matter expert, understanding the product portfolio and how to support them. Ownership of all incident tickets and service..., and private wealth clients in major markets worldwide. Our ambition is simple: to be our clients' most valued asset-management...

. On-call service for Major incidents where you will be part of an on-call rota. Collaborate with other teams around the...We're looking for a End User Computing (EUC) Support Engineer to join our EUC Platform Operations team on a 12 month...