and reporting through creating and analysing ITSM Dashboards Strong communication and client management skills, with direct... of experienced Service Management professionals to support the day to day management of all P1 and P2 major incidents on a real time...
ISR Recruitment-party partners. Vendor management expertise. Ability to deliver outstanding service under pressure. ITIL/ITSM v3... a new Digital Support Center of Excellence (CoE), encompassing service and incident management, vendor management, and 1st...
Hydrogen Groupmanagement, vendor management, 1st line and 2nd line support Create service strategy for Greene King digital technologies... to include; service levels, incident prioritisation and resolution times, major incident management framework, business/vendor...
Greene King