SERVICE DESK SUPPORT LEAD jobs in United Kingdom #4

agreed Service Level Agreements (SLAs) – Support and lead quarterly site Service Reviews, presenting SLA reports.... As an IT Support Analyst, you will report directly to the local IT Support Team Lead working closely with other colleagues...

around the world. Manage and resolve Service Desk tickets following procedures and adhere to SLAs. Provide event support...Desktop Support Associate Location: London Start date: ASAP Please note that the role will require a minimum of 4...

our outsourced IT support provider and service desk ticket system. Managing tickets for new starter IT kit, movers, leavers... operations and delivering excellent service. Join Our Team as an IT Support Engineer What can we offer you? Our roles...

to create an innovative, efficient, and future-proof support desk. Reporting to the Head of Operations and Support HS One UK... A passion for keeping up to date with ‘what’s new’ in service desk technology A working knowledge of CRM systems (e.g. Intercom...

and Service Level Agreements (SLA's) to enable good services to be provided to ICT users. The post holder will take a lead role.... Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software...

to build a lucrative career, then welcome to THRIVE! Position Summary: The Service Desk functions as a technical support... center for Thrive clientele. All members of the service desk are collectively responsible to provide remote support...

This role is critical to our business with service desk being one of the most common customer interactions.... We have to deliver great customer service which is 100% customer centric to ensure that every interaction is of the highest quality...

with the service desk. Manage support tickets from start to finish, dealing with internal and external communications in...Job title: Business Central Support Consultant Reports to: Technical Support Team Lead Location: Role can be based...

with the service desk. Manage support tickets from start to finish, dealing with internal and external communications in...Job title: Business Central Support Consultant Reports to: Technical Support Team Lead Location: Role can be based...

with our vision and objectives. Lead the Oracle Fusion support team of 8 staff, covering first and second line support activities... Croydon's Oracle service delivery partner and Oracle, raising and escalating tickets for 3rd line support as necessary...

with the service desk. Manage support tickets from start to finish, dealing with internal and external communications in...Job title: Business Central Support Consultant Reports to: Technical Support Team Lead Location: Role can be based...

! About the role… In this pivotal role, you'll lead our Support Function and Customer Experience team, driving excellence in... we are looking for candidates to demonstrate the following: Previous experience running a managed services support desk with multiple clients...

towards delivering customer excellence! About the role… In this pivotal role, you'll lead our Support Function and Customer... we are looking for candidates to demonstrate the following: Previous experience running a managed services support desk with multiple clients...

: Deliver exceptional customer service and support to resolve issues relating to Phocas products and/or their conversion (using..., monitor, and report support cases. Advocate for the end user; ensure they receive top quality, timely service and support...

support issues Lead optimization efforts, service integration and service improvement across business units Act as the... and maintain procedural documentation to be leveraged by Service Desk and Support Teams Manage the regional Opex and Capex...

documentation to be leveraged by Service Desk and Support Teams Manage the TNB Opex and Capex expenditure in lockstep with the...-class IT Support function - ensuring that a premium level of technical support and customer service is provided across the...

, resolve issues identified and alerts. Perform software installation, update, and testing. Support the service.... Produce service reports, status updates, and communicating project progress. Act as an escalation point for support team...