SERVICE DESK QUALITY PERFORMANCE jobs in United Kingdom

Job Description: About the role We have an exciting opportunity for a Senior Service Desk Analyst to join our IT... you will offer exceptional support to the members of the Service Desk, resolving straightforward problems at first contact through feedback...

that both internal teams within Bell and customers have a positive experience with the Service Desk every time Qualifications Self... and reactive support service to achieve customer satisfaction for the client and will work as part of a 24x7x365 shift basis...

: Lead, mentor, and manage a team of IT service desk technicians, ensuring optimal performance, professional growth... and effective resolution while adhering to service level agreements (SLAs). Analyze service desk performance metrics, identify...

of 10 service desk engineers, providing guidance, support, and coaching to ensure high performance and professional...IT Service Desk Manager required by our market leading, award winning, professional services organisation based in...

capabilities. Quality Assurance: Monitor service desk activities and performance metrics to ensure service levels... Desk, ensuring high quality customer service and support across all IT incidents and requests. Operating within the ITIL...

Due to changes in the project the position of Service Desk Analyst has become available to join our successful Service... Desk Team based in Worle Costain helps to improve people's lives by deploying technology-based engineering solutions...

We have an opportunity for a talented Service Desk Analyst to join us on the exciting and rewarding path we are taking... and providing efficient support in a multi-site environment. As a member of the service desk team, you will be in a highly visible...

We seek driven Italian speaking applicants to join our Trade Desk Representative team in London. Supporting our clients... trading systems and administrative portals, to educate clients to align with our self-service and highly automated business...

Come and work for Spicerhaart and become a valued member of the team! The IT Service Desk team answer day to day... contact providing a 5 star service on all support on technical queries via phone calls, email and face to face. The Service Desk team...

Overview Come and work for Spicerhaart and become a valued member of the team! The IT Service Desk team answer day... contact providing a 5 star service on all support on technical queries via phone calls, email and face to face. The Service Desk team...

Job Title Service Desk Team Leader 5561 Job Ref No 5561 Salary £30,000 - £34,000 Start Date ASAP... Subtitle Service Desk Team Leader Contract Permanent Location Peterborough Service desk...

What it's about As a Service Desk Analyst, you will act as the point of guidance, direction and escalation for the... customer service with desk-side IT support and remote channels such as chat, phone, email or remote access tools Adeptly...

professionals who provide Service insights and hold delivery teams to account on ensuring minimum service quality measures... environment by analysis of contracted service levels with the partners. Responsibilities Clearly establishes performance...

by setting the standard and managing the quality and performance of delivery of both the reactive and planned activity on the... processes and procedures. The post holder will have input to the operation of the Service Desk and to ensure correct and timely...

. Main Duties: Establish performance measures to meet and exceed Service Levels. Manage ticket queues and maintain a healthy...-audited recruitment agency, and our awards for excellence demonstrate our commitment to high-quality service and best practice....

Type Management EXPLORE OUR VERY BIG WORLD We are looking for an ambitious, dedicated and service-oriented Front Desk Manager... on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations...

for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. The role of Desk Based Sales... to progress and develop your own skills, whilst also rewarding you for great performance through lucrative commission schemes...