within this newly established vacancy. As a Senior Service Analyst, you will report directly to the local Service Desk Team Lead... resolutions. Duties include: – Deliver day-to-day activities for Incident Management, Request Management, and Service Desk...
KH Recruitmentactivities for Incident Management, Request Management, and Service Desk processes whilst following the documentation... agreed Service Level Agreements (SLAs) – Support and lead quarterly site Service Reviews, presenting SLA reports...
KH Recruitment