and knowledge, including: Demonstrable ICT experience: Ideally having progressed through standard IT career grades: Service Desk... Analyst, Desktop Support, and Systems Engineer/Application Packager. Communication & Collaboration: Excellent oral...
City of York Councilin leading the net-zero transition. What you’ll be doing The Junior Service Support Analyst is pivotal in maintaining... minimal impact on the customer. This role goes beyond traditional service desk duties, providing the opportunity to work...
HitachiFulfilment, Change Request as a minimum). Drive adoption of a Level one Incident Service Desk with an outsourced provider.../objectives with JIRA Service Management. 3. Work with all stakeholders to develop processes and ITSM tooling. 4. Assist Change...
LA Internationalor equivalent experience 3+ years of operations, technical support, customer success, or analyst experience Experience presenting..., Search, and other features Experience with Zendesk or other help desk software Proficient in Excel; ability to audit...
Yextknowledge items where appropriate. Resolution of reported faults escalated by the Service Desk to 2nd Line Support... £35000.00 - £40000 per annum + + Benefits + 10% Bonus 2nd Line Service Desk Engineer Surrey Onsite Role x5 Days £35k-£40k + Benefits My...
Gold Groupportal. Information is managed via a standard service desk tool and several WhiteSpider developed and commercial monitoring... as a primary point of contact in the service desk, contributing and collaborating with other team members to help grow and enhance...
QA Apprenticeshipsor Tier 3 role. Responsibilities: Point of contact between the business and end-user Logging all incidents and service... for this role. Candidates with experience of: IT Support Engineer, IT Service Engineer, IT Service Desk Technician, IT Services...
Bluetownonlineprojects on own initiative, but will also carry out desk research and source data from internal and external sources in order..., analyst and interpret complex data, producing bespoke reports as required. . This may include identifying and resolving issues...
University of Birminghamof contact. Other avenues of support will include staffing a customer facing service desk and helping students one to one with enrolment... and enrolment related issues and will play a crucial role in delivering a positive and innovative student centric service to enhance...
University of Glasgownetwork, can provide a first-class service, throughout the UK. We are seeking an experienced Physiotherapist to work... will consist of 3 days a week onsite in a clinic within an occupational heath department. You will be responsible for treating...
IPRS Groupselected and managed national clinical network, can provide a first-class service, throughout the UK. Position... being offered on a fixed term basis. This role will consist of 3 days a week onsite in a clinic within an occupational...
IPRS Health: At least 1-year work experience in an IT service desk role. Must be able to work in a fast-paced environment, repetitive tasks... Technician I Purpose: The IT Support Analyst troubleshoots computer problems, determines the source, and advises on appropriate...
Worleyby Andy, our Service Desk Supervisor, and Alan, our Service Desk Analyst will mentor you through your journey...We currently have an exciting opportunity for an IT Apprentice to join our IT Service Desk team based in our Plymouth...
Womble Bond Dickinson. The role provides an essential support service to the academic community and the Head of Operations in providing reliable... financial management for the Institute. The post-holder will provide a highly-responsive service which supports the achievement...
University of BirminghamService Desk Technical Field Analyst and Infrastructure Specialist teams to ensure the call answering KPI's are maintained... infrastructure team & Service Desk Team. The Application Support Manager will play a crucial role in contributing and evolving...
Xerox-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk... more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable...
Freshworks-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk... more than 65,000 companies -- from startups to public companies - that rely on Freshworks software-as-a-service to enable...
Freshworks