Technician, 1st Line Support, 2nd Line Support, 1st Line Support Technician, 2nd Line Support Technician, Service Desk Analyst... line support for the user base, including troubleshooting software, hardware, and business applications. Provide 1st...
be:technologyJob Description Job purpose To be the first point of contact via the Service Desk or phone for all ICT enquiries.... You will provide customer focused 1st & 2nd line support as part of a team aiming to resolve issues at first point...
Antal Internationalsupport to recognised businesses and are continuously expanding. Role & Responsibilities: Handle 1st - 3rd Line support... escalated from Service Desk Administer and maintain existing customer infrastructure Monitor and troubleshoot server...
iO AssociatesCroydon's Oracle service delivery partner and Oracle, raising and escalating tickets for 3rd line support as necessary... Freshdesk), covering 1st, 2nd, and 3rd line support processes. Team management experience, preferably with a diverse team...
Critical Project Resourcingand requests from both the Global Service Desk and self-service portal. Building strong relationships with end-users, including... VIPs and senior management, is crucial, along with providing 1st and 2nd line support at tech bars and overseeing new hire...
Arthur, the primary focus of the role is to be responsible for 1st line IT support for barristers and staff. Some of the work may..., peripherals and printer / photocopiers. Maintain user accounts across multiple service platforms, dealing with all IT queries in...
Just IT RecruitmentThis is a full-time on-site role for a Senior IT Service Desk Engineer in Ealing. The ideal candidate... fix service desk tickets & resolution. Prioritise helpdesk tickets and monitor service desk SLAs User administration...
Planet Recruitmentsites, providing 1st and 2nd line support. Responsible for BAU support cases relating to starters & leavers, which may... times, the service will be provided by our IT Service Desk. The engineer will be the first point of contact for inbound...
Focus Groupcandidate desires. Role & Responsibilities Supporting 1st/ 2nd and 3rd line help desk support tickets surrounding D365F... implementation projects. Working closely with customers to provide excellent customer service and support. Skills...
Nigel Frank Internationala timely, efficient manner Respond to calls escalated by the 1st line service desk in a timely, efficient manner... position Standard hours 9.30am to 5.30pm Requirements for the IT Specialist: Provide IT Desk side support to firm personnel...
Larbey Evanssystem in a timely, efficient manner Respond to calls escalated by the 1st line service desk in a timely, efficient manner... position Standard hours 9.30am to 5.30pm Requirements for the IT Specialist: Provide IT Desk side support to firm...
Larbey Evansto join their team on a permanent basis. The role will see you supporting on a range of 1st and 2nd line duties to ensure the smooth... of working with service desk ticketing systems, managing faults under SLA for windows software and applications. Having...
The Law Support Groupin operating within a Service Desk environment and team, supporting users remotely, and managing tickets through... skills and be well presented. A strong focus on service delivery and customer satisfaction Lastly, good attention to detail...
Global Technology SolutionsPermanent 1st Line Support Analyst Agency Reference Number: J78046 Venn Group is currently working with a healthcare... provider to recruit a 1st Line Support Analyst to act as the first and central point of contact for users. This is an excellent...
Venn Groupto resolve service desk tickets Plan, prepare and deliver project requirements Provide Audit and compliance information... as requested Manage other ad-hoc tasks as and when requested by Management Manage service desk requests to ensure SLA...
Mizuho Bankresolutions i.e. Fix/replace/upgrade hardware when relevant in support of the AV & VC facilities 1st /2nd line repairs... with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected...
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