SERVICE DELIVERY LEAD ITIL jobs in UNITED KINGDOM, United Kingdom #4

: IT Services are responsible for all aspects of information-technology support and delivery across our University... for crucial network infrastructure across ARU, helping to resolve escalated incidents and service requests following appropriate...

sales persona and has the primary responsibility to work with services teams to identify, develop, and close managed service... at a variety of levels, as well as other internal sales and delivery expert teams such as Client Managers and pre-sales services...

Service Improvement Analyst - Fixed Term Contract - Manchester You will work with the Service Delivery Manager... across a broad selection of IT areas. ITIL Intermediate Certificate in IT Continual Service Improvement (or equivalent). Service...

. This position will own delivery of Production Application Support services to the Fixed Income Business, leveraging ITIL service..., network, middleware). Solid knowledge of and experience ITIL implementing Service management practices (Event, Incident...

. What you'll be doing  Lead the creation and transformation of the Mobile quality assurance & delivery framework providing clear..., and achieved in accordance with agreed contractual KPI's, SLA's and quality standards.  Lead service conformance, measurement...

Service Desk Manager We seek a Service Desk Manager to lead a 24/7 service desk team, ensuring efficient handling... of service requests and incidents while maintaining high customer satisfaction and meeting SLAs. Key Responsibilities: Lead...

systems. In this role, you'll: Assist the Service Desk Lead and Service Delivery in managing the Service Desk function... and address discrimination in service delivery. Operational knowledge of ITSM frameworks (e.g., ITIL v3 or 4). Experience...

systems. In this role, you'll: Assist the Service Desk Lead and Service Delivery in managing the Service Desk function... and address discrimination in service delivery. Operational knowledge of ITSM frameworks (e.g., ITIL v3 or 4). Experience...

and drive collaboration, along with proven experience in IT Service Management. Demonstrate a deep understanding of ITIL... a positive difference, then this is the job for you. As our Senior Service Operations Manager, you will be responsible...

side support. Reporting to the IT Hub Lead, the role will be to assist the delivery of functions within the IT team... for day-to-day delivery of IT Service Desk and administration activities according to governance, processes, policies...

Job Title: IT Service Desk Analyst Reporting To: IT Service Desk Lead Position Type: Permanent, Mon-Fri, 9-5... within TMHCC. Create and maintain Knowledge Articles to ensure seamless customer service delivery. Participate in exciting IT...

. Expertise with ITIL or related service delivery frameworks and tools. Managing mobile devices with MDM systems such as Intune.... Taking a lead in the reporting and monitoring of service desk. Improve and enhance the call resolution, user documentation...

(Graded Service Model) for both CPS and Global markets. Lead definition of all service components within the GSM framework in... for security and collaborate closely with sales, cross-portfolio, service, delivery, design, legal, and finance teams to bring...

from within a similar Service Management role within an ITIL focused support environment. With a strategic mindset, you will be driven.... Your skills and experience should also include- Proficiency in IT Service Management frameworks such as ITIL, with a focus...

sustainable ITIL aligned service wraps that take in to account the scope of services, delivery model(s), people, processes, tools... and effective definition of service on a defined contract(s) to meet contractual / project delivery obligations. They will build...

IT leadership vision and strategy Service Design Strategy Oversee the Service Design lead to ensure the standards... Extensive experience within IT organizations utilising ITIL Strong interpersonal skills and the ability to effectively lead...

Management (ITIL) Service Support & Service Delivery or demonstrable equivalent experience ISEB Practitioner Certificate in IT... Service Management (ITIL) Service Support & Service Delivery or demonstrable equivalent experience Experience of working in...