an insight of the department's performance against the critical measures of success will allow Customer Operations to continue... customer outcomes as a priority at heart. The individual will make use of Management Information from multiple data sources...
Starling Bankand timely closure of non-performance issues against agreed Service Level Agreements (SLAs). Your role involves ensuring... performance SLAs. Collaborate with Service Delivery / Vendor Managers to ensure that Exit Plans...
FISefficiency, and enhance the overall customer experience. Performance Tracking and Reporting: Working with our Market Analyst... and objectives for lead generation and client acquisition. Data Management: Oversee the collection, organisation, and analysis...
Stowe Family Law+ years in Project Management or Senior Business Analyst roles, with experience in CRM and Policy Admin systems. Proven track... Leadership: Lead and coach a team of 5+ business analysts, overseeing their project assignments and performance. Process...
Oliver James Associatesof roles including Business Analyst, Project Manager, Project Support, PMO (Project Management Officer), Scrum Master... value, maximise growth and improve business performance. In this role, you will use your expertise to identify and solve...
Sparta Globalfrom strength to strength over recent years, welcoming the very best risk management businesses to our Group. As a result..., you will be responsible for manging the production support of these systems working closely with business operations staff and management...
British Engineering Services GroupManagement: Allocate expertise during incidents effectively Performance Reviews: Conduct monthly 121s and yearly PDRs for staff... SOC Handbook for Blue Team ticket resolution Analyst Guidance: Mentor SOC analysts to improve team efficiency Resource...
ANSclosely with both our Analyst population and our HQ. Collaborating across the whole business and always ensuring smooth... include responding to queries in real time via phone or email, inbox management, drafting and issuing letters, supporting the...
GrayceOpportunity Are you ready to take on a key role in strategic planning and performance management? Join our client, a leading... and management information function for the Directorate and contribute to University-wide planning activities. As part of their team...
AdeccoOptimization (CRO) Analyst will be a critical member of the Digital Product team at interactive investor. In this role... engagement and growth. Please note: This role is recognised internally as a CRO Analyst. Requirements KEY RESPONSIBILITIES...
Interactive Investor. Report and share valuable insight into performance vs targets. Work closely with the management teams to regularly review... and manage Contact Centre planning. We are looking for a talented Contact Centre Resource Planner / Analyst who is ready for the...
Page Personnel