development of the existing Problem Management process as part of Continuous Service Improvement initiatives. On Call escalation... improvement Preferably ITILv4 or equivalent service management experience at scale and familiarity Experience in leading...
Asosof ITSM stock check queue for requests to assign stock items to match the criteria required for the service requests ensuring... with Service Team leads and Service Management. Regular evaluation of all products in stock to ensure these are all fit...
ComputacenterManagement and tackles issues globally as they emerge. The Crisis Manager plays a critical role in formulating proactive..., and people, to ensure swift and effective response, addressing people safety issues, minimizing addressing service downtime...
Sportradarautomation), Freshmarketer (marketing automation), Freshservice (IT service desk) and Freshteam (HR management system... account management professionals. Extensive understanding of emerging customer service (CX) industry trends, including...
Freshworksautomation), Freshmarketer (marketing automation), Freshservice (IT service desk) and Freshteam (HR management system... account management professionals. Extensive understanding of emerging customer service (CX) industry trends, including...
Freshworks, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts... of improvement required within current service offerings What You'll Need: Must Have 2+ years of experience working as an IT...
LogicMonitor-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...Company Description Freshworks makes it fast and easy for businesses to delight their customers and employees...
Freshworkspractices and anti-virus programs Experience using ITSM tools such as Service now. Good understanding of G suite product... in records and information management, digital transformation services, data centers, asset lifecycle management...
Iron Mountain-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...Company Description Freshworks makes it fast and easy for businesses to delight their customers and employees...
Freshworksworking within a service desk. Purpose of the Job The Role will be the front to keep a watchful eye over the endpoints... and to maintain proactively the customers’ infrastructure to ensure that it is robust, reliable, and fit for purpose. Your day...
T-Techsoftware-as-a-service to enable a better customer experience ]CRM) and employee experience (ITSM, HRSM). Headquartered in San... customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...
Freshworkswith ServiceNow required 8+ years of experience with IT Industry required Academics Certified System Admin CIS-ITSM, Certified... (Hybrid) Must Have Experience Experienced in implementation of ITSM, ITOM, Complex integrations solution using industry...
FalconSmartIT-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...Company Description Freshworks makes it fast and easy for businesses to delight their customers and employees...
Freshworks. Strong executive presence and high energy. Special KnowledgeStrong understanding of IT Service Management practices, experience in..., and private wealth clients in major markets worldwide. Our ambition is simple: to be our clients' most valued asset-management...
Robert Halfbusiness such as our Security and Service Management What we look for: Experience and working knowledge of End User... to a more digital, flexible world. With constant investment in the newest tools, programmes and equipment for our teams, it all adds up...
Direct Line Group. Specialized Knowledge: Understanding of IT Service Management practices and experience with ITSM programs like ServiceNow... and relationship manager for business users, aligning with global technology management. Collaborate with product management...
Venn Groupsoftware-as-a-service to enable a better customer experience ]CRM) and employee experience (ITSM, HRSM). Headquartered in San... customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk...
Freshworks