complex IT issues (incidents) raised to the service desk and escalated by the second/third line support resources Provide... Manager in the delivery of IT network services strategy to the published service level agreement Investigate technically...
Venn Groupand operational support into a diverse range of verticals. Our service portfolio encompasses every device that touches a desk..., effectively making us a unique unified service provider. We are a family IT Company supporting an NHS Trust with headquarters in...
QA Apprenticeshipsinfrastructure and cloud technologies Provide escalation for staff within the Infrastructure, Desktop, and IT Service Desk teams... to service of local and remote Group IS projects. Provide support and guidance through escalation to our 1st and 2nd line...
Lucy Groupavailable What is the Role? The IT Knowledge Management Process Owner reports to the Head of Service Management and is part of the Service... and value of Knowledge in Service Desk, Incident Management and other Service Management processes and functions). - Expertise...
SSEJob Description: The jobholder is responsible for Service Excellence for IT Operations in EMEA time zone, providing... technical leadership to reduce the impact of Major Incidents and improve IT Service Delivery and excellent end-to-end customer...
Marswith best practice, methodologies, and guidance, in addition to this you will have the day-to-day management of the Service Desk, 2nd..., and Service Desk budgets, therefore, you must be commercially astute and knowledgeable in the day-to-day management of budget cost...
Empro ConsultantsAdministrator, IT Specialist, IT Service Desk Analyst, Desktop Support Specialist, Technical Support Engineer, IT Systems Analyst..., Network Administrator, IT Support Specialist, IT Coordinator, IT Technician, Help Desk Technician, Cloud Administrator, Server...
XCD HR! Are you a meticulo... Oxfordshire £34000 - £35000 per annum IT Service Desk Lead Location: Oxfordshire Salary: £35k... Are you a dedicated IT professional with a passion for delivering exceptional customer service? Join our client's team who are a leading...
Gold Group. Private Medical Insurance including dental. Ongoing training and support Join us as an IT Field Engineer! Trusted... Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services...
TribePostdesire to learn and be involved in all aspects of IT. A TAC Analyst will be taking escalation tickets from Technical Support... incidents. Monitor the service desk service board for escalated service tickets Prioritize tickets escalated from Technical...
Thriveof IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering... solving as well as experience within an IT customer service environment. A good knowledge of IT troubleshooting and problem...
TribePostand service support to IT clients, using the ITIL principles of service operation, including: Incident management Problem... to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support...
QA Apprenticeships-party APIs and web service interfaces Benefits Work is a big part of life, so it has to be motivating and enjoyable... platform. With exciting plans for the future, it’s time for us to expand our growing team and we’re hoping you are who we’re...
15below LtdLeader)! Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years.... Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical...
TribePostJoin us as an IT Field Engineer! Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services... for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage...
TribePost. Ongoing training and support. Company car including private use or additional £4k PA + mileage Join us as an IT Project... Engineer, Team Leader Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services...
TribePostand software products, within the required Service Level Agreement. To work efficiently and proactively to deliver IT support... to join Europe's largest privately-owned IT Company Role purpose: To attend customer sites to provide support on IT hardware...
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