IT SERVICE MANAGEMENT ITIL jobs in LONDON, United Kingdom #4

IT audit projects, including scoping, financial management, risk management, and quality assurance. Lead and manage... such as CISA, CISSP, CISM, CGEIT, ITIL, PMP, PRINCE2, or other specialized IT certifications. What We Look For We seek...

of our Service Management team. Join us and create the future. Thrive in this crucial role! What you will do You will develop... 2-5 years of experience in Customer/Account management Knowledge of ITIL Functions specific to Change Management...

and technical IT professionals to deliver an ITIL-based service transition capability in a complex, multi-site, preferably public... transition activities, such as service release management, service change management and post implementation review within agreed...

to support capacity management & forecasting of risks to service delivery. Support the IT service desk to achieve SLAs... Management experience. Thorough understanding of delivering IT services and what 'service' means. Extensive experience working...

is Outside IR35. Requirements: Extensive experience in Service management. ITIL Framework - ITIL c3 qualified (Service... create solutions. Experienced with Service Management tools. ACTIVE SC or DV clearance (DV clearance would be ideal...

the management of daily activities of the Service Desk and assisting the Tech Services Manager and Team Leads when...Description Purpose The successful candidate will work as part of the 2nd line Service Delivery team to ensure...

in optimizing and expanding our ServiceNow platform. As a ServiceNow Service Architect, your mission will be to architect... and maintain system documentation, process flows, and design documents. Platform Enhancement and Management: Evaluate new...

technologies. Experience with IT service management frameworks and methodologies, such as ITIL or COBIT. Excellent leadership... successful delivery of projects, products and solutions. WHAT YOU WILL DO: Develop and implement IT service management processes...

: We are looking for a dynamic European Service Desk Manager to head our Service Desk function and lead our European IT Service Desk teams. In... Team Management: Lead and unify Service Desk teams, setting clear goals and fostering a high-performance culture. European...

strong customer satisfaction Experience in ITIL Service Management Excellent communication skills - both verbal and written... team, as agreed with Service Desk Management Monitoring team performance targets and activities Ensuring that staffing...

strong customer satisfaction Experience in ITIL Service Management Excellent communication skills – both verbal and written... used by all team members to manage support tickets Managing adoption of ITIL processes by the team, as agreed with Service...

Manager to head our Service Desk function and lead our European IT Service Desk teams. In this role... our service delivery capabilities and stay abreast of industry trends. What You'll Be Doing: European Team Management: Lead...

from Programme delivery into BAU Service Support. - ITIL Certification and ITIL Service Transition-certified (Nice... to Have). - Experience in Service Management concepts and ability to apply these in a Service Transition context. - Experience of Service...

, and reliability of cloud services. Collaborate with IT leadership to align cloud service management strategies with overall IT... services team. 4. Stakeholder Engagement: Act as the primary IT service management contact for both internal and external...

of DTS team), responsible for effective management of IT systems, business applications & information; and adapt CIFF’s IT..., to efficiently deliver the technology support services. The role requires effective management of IT systems and assets, delivery...

Design Leadership: Develop and oversee the cloud service design strategy, ensuring it aligns with the business... to translate business needs and customer feedback into technical requirements and service designs. Work closely with the IT...

, or DC background (preferred but not essential) Experience with networks desired but not essential ITIL and/or Service...Your role The Customer Service Technician (CST) is responsible for carrying out Service Requests...