IT SERVICE DESK LEAD jobs in United Kingdom #6

of Services across all channels (IT service desk, call centre, self-service, retail), and communicates them to all key... delivery teams to account on ensuring minimum service quality measures are met and upheld in live operation for IT...

of Services across all channels (IT service desk, call centre, self-service, retail), and communicates them to all key... and hold delivery teams to account on ensuring minimum service quality measures are met and upheld in live operation for IT...

. Responsibilities Clearly establishes performance goals related to the delivery of Services across all channels (IT service desk, call... minimum service quality measures are met and upheld in live operation for IT & Infrastructure technologies. Accountable for measuring...

of courses on offer, we ensure all our students get the right support and guidance whether it is through our careers service... at {xx:xx} BST. The vacancy Doncaster College is offering a fantastic opportunity for an IT Apprentice to join our team...

responses to IT help desk requests, either via phone, email, or ticketing system. Hardware and Software Setup: Assist in the..., peripherals, and software licenses. Assist with equipment procurement when needed. Assist in liaising with IT vendors and service...

environment, where digital and IT development are being driven to improve access to technology and IT service across the trust...Digital and IT Support Apprentice Level 3 Priorslee, Telford You don’t need to go to university to kickstart...

driven to improve access to technology and IT service across the trust. This is a great opportunity... Lead alongside academy and Telford & Wrekin Council technicians. The Digital and IT Support Apprentice will nurture a good...

, IT operations and service management experience across the full ITIL lifecycle Knowledge and understanding of IT... consultancy experience in ITSM, Business or Digital consulting Ability to demonstrate either Service or Business Architecture, IT...

and On-Prem). The ideal candidate will have at least 5 years experience working in IT Support and Service Desk environments..., with excellent knowledge of ITIL best practices and IT Service Management (ITSM). The role is ideal for someone who...

In this role, you will perform duties in IT change enablement, configuration management, and service transition... to the smooth operation of IT services. This role sits within the IT Department, as part of the IT Service Delivery team...

, support the IT Service Desk, escalate repeated issues to Problem Management and provide feedback to the business. As a member... across a broad range of ICT technologies (clients, applications, networks and infrastructure). IT (Service) Transition: Experience...

-party APIs and web service interfaces Benefits Work is a big part of life, so it has to be motivating and enjoyable... platform. With exciting plans for the future, it’s time for us to expand our growing team and we’re hoping you are who we’re...

of our infrastructure service, ensuring that IT services operate within the parameters of our Service Level Agreements (SLAs). You will lead... IT Service Desk and second line teams ensure service desk incidents are resolved in accordance with IT Service level...

you will work closed with the Service Desk team and the Lead Security Engineer to implement changes to systems for security... & Defender for Endpoint. Key responsibilities will include: Providing an escalation point for the Service Desk; ensuring...

paying up to £60k working alongside the Head of IT you’ll be hands on with the management of the IT Service Desk..., and improving IT services. You’ll also lead a small IT team, handle staffing, monitor costs, maintain documentation, manage IT...

. As an IT Support Analyst, you will report directly to the local IT Support Team Lead working closely with other colleagues... activities for Incident Management, Request Management, and Service Desk processes whilst following the documentation...

will need to be proactive and take a hands-on approach to leadership. Key Responsibilities Lead a service desk function...IT Operations Manager / Financial Services / Birmingham / Infrastructure / 12 Month FTC / Onsite Vivo Talent...