Competencies: Non technical: Demonstrable experience working in IT service delivery Exceptional Customer Service skills... and communities. Requirements: Technical Services Analyst Location: Home Based / Luton - on site 2 days a week in Luton Skills...
CivicaJob Description: Job Title: - Service Desk Analyst Reporting to: - Service Desk Manager Job type: - Permanent... of working in an IT support role, with familiarity of IT Service Management tools; or completed an ITIL Foundation, Level 2...
Methods Business and Digital TechnologyService Desk Analyst Main Purpose: These roles, as part of the Global Service Desk team, will be responsible... core UK hours (a standard day between 08:00 and 18:00), including some weekends. The Service Desk Analyst...
CanopiusPurpose of Role: Internal analyst ERP Solutions (SAP and sub-/satellite systems) ensures smooth & business-oriented... application operation and project delivery, focusing on Financial Solutions (Finance, Profitability accounting, e-invoicing, tax...
Ardagh GroupTechnical Services Analyst Hybrid role – Regular ad-hoc requirement to attend Chesterfield site (around 5 days/month... at developing and implementing tools and strategies to gain insights from staff, patients and service users; and we are the UK...
IQVIASenior Director Analyst, CRM Customer Engagement Center and Digital Service Platforms About the Role: We’re... service delivery. Be a mentor and a coach by supporting more junior team members. What you will need: Subject matter...
GartnerSenior Director Analyst, Contact Center as a Service Technology About the Role: We’re looking for a Senior Research... process improvements or develop new processes that help the team and Research & Advisory provide excellent service delivery...
GartnerRole: Senior Service Performance Analyst Location: London, UK(Hybrid) Duration: Permanent/Contract... environment Secondary Skill: a.SIAM or multi-vendor IT Service Management lead with deep technology exposure b...
N Consulting Ukservices analyst, where you will have the opportunity to play an integral part in our client service delivery and make... environment. As a financial services analyst at Global Shares a JP Morgan company you will take responsibility for client...
JPMorgan Chasehave a complete Service Design Package, and that it meets the agreed Service Transition and Operational Readiness measures...About IT Services IT Services at the University of Manchester is a vibrant and fast-moving department, we focus...
University of Manchesterservice, to reduce the end-2-end ticket lifecycle and increase CSAT • Be the visible face of IT support, liaising with end... • Attend, and contribute to, meetings as required for normal business process and service delivery / continuity. • Curate...
USTand clients by focusing on exceptional customer experience, service quality and efficiency. In doing so, it will also allow... delivery of business services to our firm, enabled by end-to-end ownership of key processes and the application of consistent...
DeloitteGreenwich)/ Hybrid About Us Technology Service Operations (TSO) sits at the heart of all IT functions across TfL. TSO... successful candidate will work as part of the Business Improvement Team across Service Operations, TSO. From concept to delivery, the...
Transport for Londonto provide top tier service, timely restoration and response times for our partners. Manage and provide production oversight... processes to ensure quality and delivery. To be successful in this role, we’re seeking the following: Experience, entry...
BNY Mellonwith other team members and Delivery Managers to ensure Incidents, Problems, Changes and Service Requests are logged and progressed... in ensuring the delivery of 24x7 services to our clients. Reporting to the Service Desk Manager, your responsibilities...
DeloitteService Management delivery interface to all employees of the company in the management of their personal ICT requirements... and procedure to improve IT service fulfilment Inventory management, auditing and Total Cost of Ownership (TCO) tracking...
Charles Stanleyand best practices; provide appropriate feedback to leadership on product enhancements, service level delivery and policy changes when... objectives are met providing best-in-class service. Collaborate with Global Corporate Services (“GCS”) to ensure adherence...
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