. Main responsibilities: IT Helpdesk Support: Responsible for the end-to-end management of IT Helpdesk Tickets, including fielding support... with day-to-day support, assisting on project work and working within a newly formed IT Team. This includes responsibility...
Nine TwentyHelpdesk / Support systems and services Logging and tracking of support issues Interacting with customers in a confident... and problem-solving skills Experienced in the use of helpdesk systems and ability to manage customer support issues throughout...
Smarter Grid Solutionsas needed. Liaise with the Contract Manager, Contract Administrator, Helpdesk, and engineers. Perform Appraisals for engineers in... preventative maintenance and 24-hour reactive support guarantees the reliability and longevity of every installation. Emtec...
Emtec Groupand support to end users regarding IT equipment for academic and teaching purposes within the College of Science and Engineering... problems, escalating complex issues to higher-level support teams when necessary. 3. Use the Ivanti Helpdesk system to log...
University of Glasgow