INCIDENT PROBLEM MANAGER jobs in NORTH WEST ENGLAND, United Kingdom #2

We are looking for an experienced and competent Technical Support Shift Manager to join our growing team with the... with the use of incident management and reporting tools • Demonstrable detailed experience working in a customer facing role...

Service Delivery Manager Industry Focus: Telecommunications, Managed Services, SaaS, Networks, Mobile Location... + Benefits As a Service Delivery Manager, your role revolves around tailoring support for the company's Service Provider...

parties support teams for incident resolution Investigate cause and take responsibility to provide analysis of reported... recurring or persistent problems. Create standard documentation on problem resolution, fixes and updating the technical...

function, in a dynamic pressurised environment, adhering to ITIL best practices (Change, Incident, Problem, Access... of escalation to Betfred Service Desk, ensuring all Incidents are promptly acknowledged, in line with the Incident Management...

Manager and Infrastructure team as required. The IT Service Desk operates between the hours of 08:30 and 17:30­ Monday... Desk Manager, Infrastructure Manager, or other relevant IT teams as necessary. Execute the starters, movers, leavers...

on alerts from monitoring platforms, Incident call reception and logging, Placing support calls with internal and external... on infrastructure, network configuration and security tasks assigned by the Service Delivery Manager or Technical Architect to the...

Security Reports To: Security Manager / Chief Information Security Officer (CISO) Job Summary: Are you passionate... they are exploited. Incident Response & Forensics: Lead the investigation and remediation of security incidents, including malware...

where appropriate. Continuous communication with internal customers to provide updates on incident resolution Liaise directly... Experience of working within a customer service environment, preferably within IT Good problem-solving aptitude and skills...

where appropriate. Continuous communication with internal customers to provide updates on incident resolution Liaise directly... Experience of working within a customer service environment, preferably within IT Good problem-solving aptitude and skills...

a recurrence of the incident Assist the Health and Safety Manager in monitoring and driving implementation of corrective...We are looking for an experienced and responsible Health and Safety Coordinator to assist the Health and Safety Manager...

Manager, Problem Manager, and Service Delivery Managers who provide support to c.7,000 users across multiple customer accounts... of IT Service Delivery should have: Proven experience in Service Delivery Management including Major Incident and Problem...

all work order processes are completed effectively and maintain data quality. Engineering Incident lead on shift providing... timely and effective communications to key stakeholders. Escalating support external when required. Lead problem-solving...

. About You As a Platform Tech Leader, you will lead critical incident and technical problem management efforts, providing expert leadership in... are addressed by anticipating future needs. Daily responsibilities and objectives are to lead critical incident and technical...

and a discussion with the hiring manager. Request payments or any type of personal data, such as credit card information... regulatory agencies and company vendors associated with safety and environmental Participate in the incident investigation...

Infrastructure team. Adhere to strict SLAs provided by the Service Desk Manager. Support problem identification and resolution... for accepting, logging and responding to IT support requests from across the group. You will be responsible for initial incident...