and force control room equipment) and application software faults raised via the ICT Service Desk Collate relevant information... as well as and awareness of relevant technical and procedural changes within the department and their impact on the work of the ICT Support...
Randstadand SaaS implementations. Provide effective second and third line support resolving incidents escalated from the Service desk.... Creating and maintaining technical documentation for services and related processes. Collaborate with third party service...
Allen Laneservices to academy users within a Service Desk environment, via telephone, web, email and face-to-face during the service... environment. Where necessary and directed to do so, attend desk-side to resolve support issues and assist with the technical...
Planet Recruitmentservices to academy users within a Service Desk environment, via telephone, web, email and face-to-face during the service... environment. Where necessary and directed to do so, attend desk-side to resolve support issues and assist with the technical...
Planet Recruitmentand problems when escalated by service desk and support staff. Working autonomously and without technical support to seek solutions... knowledge base to ensure a high quality ICT support services and to promote and enable customer ICT self-service. Always ensure...
ProtocolThis role is critical to our business with service desk being one of the most common customer interactions.... We have to deliver great customer service which is 100% customer centric to ensure that every interaction is of the highest quality...
LA Internationalfor colleagues where required. Liaise with the project management teams, 3rd Line Engineers and Service Desk Engineers on a regular...Job Title: IT Technical Engineer Salary: £32,000 Plus Car Allowance Plus Mobile Allowance Location: Remote...
Focus Groupwider team on projects, and will also assist the service desk as required. Technical IT Team Leader - Overview of the role...Our market-leading client in Guildford seeks a Technical IT Team Leader to join their growing team. The company...
MFK Recruitmentand delivering best in class services to our customer. Responding to requests from the ICT Service Desk ensuring an efficient... support including hardware and software, configuration and maintenance. Responding to requests from the ICT Service Desk...
NEC Software Solutionsand delivering best in class services to our customer. Responding to requests from the ICT Service Desk ensuring an efficient... support including hardware and software, configuration and maintenance. Responding to requests from the ICT Service Desk...
NEC Software Solutions, to maintain a high-quality service for employees and residents. Principle Responsibilities: Responsible for the technical... appropriately. Working in collaboration with our 3rd party IT support desk, to ensure escalation of service ticket resolution...
Greensleeves Homes TrustFulfilment, Change Request as a minimum). Drive adoption of a Level one Incident Service Desk with an outsourced provider...Senior Service Manager Inside IR35 Largely Remote - Corsham circa 1-2 days per month 6months+ SC Clearance...
LA InternationalService Cost Analyst Position Available – ICT Services Department We’re on the lookout for a Service Cost Analyst who... of our client's Service Desk Department, where the focus is on optimising service costs without compromising on quality. If you're...
Woodrow Mercer21st Century skills such as socio-emotional skills, ICT skills, and other broader fundamentals of a quality education. It... reports for donors on EOF's donors. Incorporate feedback from EOF's technical program and partnerships team. 24 (2...
Unicefwithout reference to a manager or other technical resources. Undertake site surveys and equipment scoping on ICT related projects and completed... the country. Update the Service Desk with any fixes to keep the knowledge base up to date. Understand and work with the...
Empro ConsultantsGood General Knowledge of ICT Eye for detail and ability to work within processes Good written and spoken communication... and solutions Ability to work with staff and suppliers on a day-to-day basis Ability to explain technical information in a simple...
England NetballOfficer supports in the identification, development and delivery of energy and water related projects within the service..., procurement and contract management, process development, data analysis and reporting, providing technical support and guidance...
Buckinghamshire Council